Account support
Request account deletion
You can request deletion without logging in or installing the MarkIT app.
What this request covers
We will use your request to identify and delete your MarkIT account and the account data associated with it, including the attendance, student, class, and settings data stored for that account.
How to request deletion
Use the form below to send your associated MarkIT account email, username, or account ID. If you can sign in, the registered email address is the best option for verification.
Do not send your password, student data, payment information, receipts, or sensitive attachments. Support will use the registered email address to help verify and process the request.
In-app option
If you can sign in, you can delete the account immediately in MarkIT: go to Settings → Profile & Security → Delete My Account, enter your current password, and type DELETE to confirm. This action is permanent.
When deletion is complete
Deletion in the app is immediate after confirmation. For an email request, support must first verify that the request comes from the registered email address, then will confirm the request and let you know if more information is needed. The Privacy Policy explains the limited security-record retention that can still apply after deletion.
Related information
Read the Privacy Policy and Terms of Service for more about MarkIT data and account use.